Social Media Management (SMM) Terms and Conditions​

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1. Service Scope

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Content Creation : We create and manage content (posts, images, videos) based on agreed strategies. Clients must provide brand guidelines, content preferences, and materials before the start of the service.

Platform Management : We manage social media accounts, including posting content and basic engagement.

Ad Campaigns : Paid ad campaigns are managed within the approved budget. Clients must approve the ad strategy before launch.

2. Content Approval & Scheduling

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Clients review and approve content before publishing. The content is considered approved if no feedback is provided within 48 hours.

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3. Performance & Results

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We believe in and work towards brand building and marketing, not direct sales. Our approach is marketing-driven, not sales-driven.

Sales-driven services fall under performance marketing, which requires an extra budget, specialized manpower, and expertise.

Performance marketing services require a separate proposal, which is customized based on specific requirements and not available under our standard website packages.

While we aim to grow social presence and engagement, we do not guarantee specific results like follower growth or sales increases.

Analytics reports (if included in the plan) summarize performance.

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4. Payment Terms

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Invoices are issued monthly and due within 15 days. A 12% late fee applies to overdue payments. Services may be paused until payment is received.

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5. Termination & Cancellation

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Either party may terminate with a 30-day notice. Fees for services rendered up to termination remain due.

Immediate termination applies in cases of T&C breaches, including non-payment.

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6. Confidentiality & Data Protection

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Both parties agree to maintain confidentiality of sensitive information.

Reasonable security measures will be taken to protect client data.

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7. Amendments

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ICONIX reserves the right to amend these terms. Clients will be notified of significant changes.

By engaging with ICONIX, clients acknowledge and agree to these terms.

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